Mass Tort Intake
A single mass tort campaign can generate more inquiries in a week than a small firm's intake team sees in a quarter. Ours runs every one of them through the same legal-specific qualification stack — case type, statute, documentation, consent — before your firm ever sees a file, at whatever volume the campaign produces.
I. The Problem
A national campaign for a single mass-tort vertical can generate thousands of inquiries in a matter of weeks. In-house intake teams sized for ordinary case flow drown in it; generic call centers keep pace by logging a name and a phone number and moving on, with no legal-specific screening behind the volume. Either way, the flood of unqualified contacts lands on your associates, who end up doing the real qualifying work anyway — on cases that were often never viable.
II. What “At Volume” Means
ArbitrationIntel's mass tort intake combines automated first-pass filtering with legal-trained specialists, so a spike in campaign response doesn't mean a spike in unscreened contacts reaching your firm. Staffing flexes with the verticals that are actively running — Ozempic, solar-panel fraud, HVAC, timeshare, and warranty claims — so quality holds steady whether a campaign brings in fifty inquiries a week or five thousand.
III. The Screening Stack
Case type, jurisdiction, and rough timeline are filtered before a human is involved.
Identity, contact consent, and basic documentation confirmed by a trained specialist.
Statute of limitations and evidence of harm checked against the elements of a viable claim.
Supporting records requested and logged, so the file arrives complete, not half-built.
A structured case file — not a raw contact record — is routed to your firm by capacity.
Volume changes the throughput. It never changes which stages a claim has to clear.
IV. Intake At Scale vs. Traditional Intake
In-House or Generic Call Center
ArbitrationIntel Mass Tort Intake
V. What You Receive
Confirmed phone, email, and documented consent to be contacted by a participating firm.
Matched to your practice areas — Ozempic, solar, HVAC, timeshare, warranty, and more.
A written account of the claim, checked against the elements your firm will need to prosecute it.
Screening throughput flexes with campaign volume, so delivery stays paced to what your firm can take on.
VI. Questions Firms Ask
What exactly is mass tort intake?
The screening layer between a high-volume campaign response and a case your firm can act on — verifying identity, consent, case type, and the legal elements of a viable claim before a file reaches your team.
Can your intake team actually handle mass-tort volume?
Staffing and automated first-pass filtering flex with active campaigns, so a spike in inquiries doesn't mean a spike in unscreened contacts reaching your firm. We'll walk through current throughput for your verticals on the call.
How is this different from a mass tort call center?
A call center answers and logs. Mass tort intake runs every claimant through a legal-specific qualification stack — statute of limitations, documentation, case type — before delivery, regardless of how many inquiries a campaign generates.
What mass-tort verticals do you screen for?
Ozempic and GLP-1 injury, solar-panel fraud, HVAC and home-system fraud, timeshare exit claims, and warranty fraud. Coverage depends on your practice area and active campaigns.
Can intake integrate with our case management system at volume?
Delivered case files are structured for a direct handoff into most case management workflows, regardless of delivery volume. Exact integration depends on your firm's system — ask about it on the call.
What does it cost?
Structured per panel arrangement and paced to your firm's capacity — not sold as a flat per-file rate. Bring your practice areas and volume goals to the call and we'll walk through it.
Elsewhere For Law Firms
VII. Join The Panel
Book a 15-minute call to walk through the screening stack and current throughput for your verticals, or apply to join the panel by email.
Not ready to talk? Request the Mass Arbitration Lead Economics report — the data behind claimant-flow ROI, before you get on a call.