ArbitrationIntel — For People Misled By A Timeshare Company Or Exit Firm

Trapped in a timeshare — or burned by an exit company? You may have a timeshare cancellation claim.

Some claims start at the sales table: promises about resale value, rental income, or investment growth that never held up. Others start after the sale, when an "exit company" charges thousands of dollars up front to cancel a timeshare and then goes quiet. Both can be the basis of a claim. ArbitrationIntel matches you with a vetted, licensed lawyer — free to check, and in most cases free to start.

No upfront cost· Real licensed firms· Private· About 2 minutes

I. Two Ways Timeshare Fraud Happens

The trap can be set at the sales table — or at the "exit" you paid for.

Timeshare sales presentations are notorious for high-pressure tactics: hours-long meetings, gifts to get you in the room, and claims that the timeshare will appreciate, rent easily, or resell near what you paid — none of which tends to hold up. Every state gives buyers a short window, often just three to fifteen days, to cancel and get a refund, and some buyers were talked out of using it or never told it existed. Years later, a second wave of fraud targets the same owners: "timeshare exit" companies that charge large upfront fees to cancel a contract, then deliver nothing, go silent, or shut down entirely — leaving the owner out the fee and still on the hook for maintenance dues.

II. What Legitimate Looks Like vs. What A Scam Looks Like

Know the difference before you pay anyone another dollar.

A Legitimate Cancellation

Clear, documented, and fee-earned

  • Fees are contingent, or clearly itemized before you pay anything.
  • Written confirmation of cancellation from the resort or HOA, not just the exit company.
  • A licensed attorney, not a "timeshare relief specialist," handles the contract review.
  • You can verify progress in writing at any point.

A Common Exit Scam

Upfront fee, then silence

  • A large upfront fee — often several thousand dollars — before any work begins.
  • Pressure to act "today," sometimes from a company that cold-called you.
  • Vague updates, unreturned calls, or the company disappears or rebrands.
  • You're still listed as the owner and still billed maintenance fees, with nothing to show for the payment.

III. How It Works

Three steps. No legal knowledge required.

I

Tell Us What Happened

Whether it was the original sale, an exit company, or both — a few plain-language questions, no forms to file.

II

We Check Your Claim

If it holds up, we match you with a licensed attorney who handles timeshare fraud and exit-company claims.

III

A Firm Fights For You

The firm reviews your contract and payment history and takes it from there. In most cases, you pay nothing unless the case succeeds.

IV. Questions People Ask First

The questions you're already asking.

Do I have to pay anything to check my claim?

No. Checking your claim is free. In most cases, you don't pay anything unless your case succeeds — the firm's fee comes out of any recovery, not your pocket. Fee terms are set by the participating firm and can vary by state.

I already paid an exit company and got nothing — do I have a claim?

Possibly. If an exit company took an upfront fee and failed to deliver what it promised, that pattern is exactly what firms on our panel evaluate. Bring whatever paperwork or payment records you have.

Can I still cancel a timeshare I bought recently?

Most states give buyers a short rescission window — often three to fifteen days — to cancel for a full refund without needing a lawyer at all. If you're past that window, or you were talked out of using it, that's a different kind of claim and worth checking too.

What is timeshare sales misrepresentation?

It's when a sales presentation makes claims that don't hold up — that the timeshare is an "investment," that it will appreciate, or that it's easy to rent or resell — to get you to sign. If those promises were false and central to your decision, that can support a claim.

Do I still need to own the timeshare to have a claim?

No. Whether you still own it, sold it at a loss, or are mid-way through an exit-company process that stalled, a firm can evaluate what happened and whether it supports a claim.

Is my information private?

Yes. What you share is used only to check your claim and, if it qualifies, match you with a firm. It isn't sold to advertisers.

V. Check Your Claim

See if you have a timeshare claim. It takes about two minutes.

Tell us what happened — at the sale, with an exit company, or both. If it looks like a fit, we'll match you with a licensed attorney — no cost to check, and in most cases no cost to start.

By submitting, you agree we may contact you about your claim. This does not create an attorney-client relationship, and submitting a claim does not guarantee a firm will take your case.